Payment Methods

1. Available Payment Method

Stilsol currently accepts PayPal as the available payment method for online purchases.

2. Payment Overview

3. Paying With PayPal

When you select PayPal during checkout, you may be directed to PayPal to complete the payment process. Depending on your PayPal account and available payment sources, PayPal may allow you to choose an eligible funding method associated with your account.

The payment authorization and verification process is handled by PayPal. Stilsol does not control PayPal's internal authorization decisions, account requirements, security checks, or availability of specific funding sources.

Customers should ensure that their PayPal account information is accurate and that the selected payment source is valid and available for the transaction.

4. Payment Authorization

An order is considered successfully placed after the checkout process has been completed and the applicable payment has been authorized or confirmed.

In some situations, PayPal may require additional verification before a transaction can be completed. If payment authorization is unsuccessful, the order may not be processed until a valid payment is received.

5. Payment Confirmation

After a successful purchase, Stilsol may send an order confirmation to the email address provided during checkout.

Customers should review the confirmation carefully to ensure that the products, quantities, shipping information, and order details are correct. If an issue is discovered, contact Stilsol Support as soon as possible.

6. Pricing and Order Total

The total amount payable for an order may include the product price, applicable shipping charges, and any other charges that are clearly presented during checkout.

Stilsol currently offers a $6.99 flat-rate shipping charge where applicable. The final amount shown during checkout is the amount associated with the order before payment is completed.

7. PayPal Account Requirements

Customers using PayPal are responsible for maintaining an active and eligible PayPal account when an account is required for the selected checkout process.

PayPal may apply its own eligibility rules, transaction limits, security checks, verification requirements, or other restrictions. These matters are controlled by PayPal and are separate from Stilsol's store policies.

8. Payment Declines or Failed Transactions

If PayPal declines or cannot complete a transaction, the order may not be successfully placed.

Common reasons for an unsuccessful payment may include insufficient funds, an unavailable payment source, incorrect account information, security verification, transaction restrictions, or other issues determined by PayPal.

If your payment does not complete, review the information provided by PayPal and contact PayPal directly when the issue concerns your PayPal account or payment source.

9. Duplicate Payment or Order Concerns

If you believe you have accidentally submitted an order more than once, contact Stilsol Support immediately with the relevant order information.

We will review the order status and determine whether an order can be canceled before fulfillment. Once an order has entered processing or shipment, cancellation may no longer be possible.

10. Payment and Order Security

Payment transactions are processed through PayPal. Customers should use caution when entering account credentials and should access their PayPal account only through legitimate PayPal checkout interfaces.

Stilsol does not request complete PayPal passwords or other private authentication credentials through ordinary email.

11. Order Processing After Payment

After successful payment and order confirmation, Stilsol generally begins processing the order according to our standard fulfillment schedule.

12. Refunds

If an order qualifies for a refund under the Stilsol Return & Refund Policy, the refund will generally be issued to the original payment method, subject to the applicable payment-processing procedures.

Eligible returns may be submitted within 60 days from delivery. Approved refunds are processed within 12 days after the returned item is received and reviewed. Stilsol does not charge return or restocking fees for eligible returns.

Once Stilsol submits a refund, the time required for the funds to appear in the customer's account may depend on PayPal and the customer's financial institution.

13. Canceled Orders

If an order is successfully canceled before fulfillment and a payment has already been received, the applicable refund will be processed to the original payment method.

Cancellation requests should be submitted as soon as possible because Stilsol generally begins handling orders within one business day.

14. Unauthorized Transactions

If you believe a transaction was made through your PayPal account without your authorization, contact PayPal promptly and follow its applicable security and dispute procedures.

You may also contact Stilsol Support with your order information so that we can review the associated order and assist where appropriate.

15. Payment Disputes

If you have a question about an order charge, refund, or payment status, we encourage you to contact Stilsol Support first so that we can review the order details and help resolve the matter.

When a payment issue concerns PayPal account activity or PayPal's processing system, customers may also need to contact PayPal directly.

16. Taxes and Other Applicable Charges

Where applicable, taxes or other charges required by law may be calculated and displayed during checkout. The final order total presented before payment should be reviewed carefully before completing the transaction.

17. Currency and Conversion

Stilsol generally presents product prices in U.S. Dollars (USD). If PayPal performs a currency conversion or applies an exchange rate based on the customer's account or funding source, the conversion may be subject to PayPal's applicable terms and rates.

Stilsol does not control currency conversion rates or charges applied by PayPal to a customer's account.

18. Changes to Available Payment Methods

Stilsol may update the payment methods available through the website in the future. If additional payment methods become available, the applicable options will be presented during checkout.

The payment method currently offered by Stilsol is PayPal.

19. Customer Support

For questions about an order, payment status, refund, or checkout issue, please contact Stilsol Support using the information below.

20. Business Address

21. Payment Information at a Glance

22. Policy Updates

Stilsol may update this Payment Methods page when payment options, checkout procedures, or related store practices change.

Any revised version will be posted on this page with an updated effective date. Customers are encouraged to review this page before placing an order if they have questions about currently available payment options.

23. Contact Stilsol