Shipping & Delivery Policy

Last Updated: March 12, 2026

Introduction

We are committed to delivering your order efficiently and with care. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered after a purchase is completed. Our goal is to provide a smooth shopping experience by offering transparent shipping information, accurate delivery estimates, and timely communication throughout the fulfillment process.

Please review this policy before placing your order so you know what to expect from the moment your purchase is confirmed until it arrives at your delivery address. Shipping estimates are provided in good faith and may occasionally vary due to circumstances beyond our control.

Order Processing

Orders are reviewed and prepared for shipment during normal business days. Once your payment has been successfully completed, your order enters our fulfillment process where items are carefully inspected, packed, and prepared for carrier pickup.

Most orders are processed within 1 business day. Orders placed after the daily cut-off time, on weekends, or on business holidays will begin processing on the next available business day.

Although we strive to process every order as quickly as possible, occasional delays may occur during periods of unusually high order volume or when additional verification is required to ensure order accuracy and security.

Shipping Time

After an order has been processed, it is transferred to one of our shipping partners for transportation. Standard delivery generally requires between 2 and 6 business days, depending on the destination and carrier operations.

Estimated delivery dates are calculated using business days only and do not include weekends or carrier-observed holidays. Actual arrival times may differ based on weather conditions, transportation disruptions, or other unforeseen circumstances.

Shipping Cost

Shipping Method Cost
Standard Shipping Flat Rate $6.99

Shipping charges are displayed during checkout before payment is completed. Unless otherwise stated during promotional events, the shipping fee remains the same regardless of the number of eligible items included in your order.

Delivery Time

Stage Estimated Time
Order Processing 1 Business Day
Transit Time 2–6 Business Days
Total Estimated Delivery 3–7 Business Days

These delivery estimates begin once your order has been processed and handed over to the shipping carrier. While many packages arrive within the estimated timeframe, delivery schedules are not guaranteed.

Cut-off Time

Orders received before 5:00 PM (EST), Monday through Friday, will begin processing on the same business day whenever possible.

Orders submitted after the cut-off time, during weekends, or on recognized business holidays will enter processing on the following business day.

Shipping Carriers

To provide dependable delivery service across supported destinations, we work with established shipping carriers, including:

  • USPS
  • UPS
  • FedEx

Carrier selection is determined by several operational factors, including package size, shipping destination, and service availability. Carrier preferences cannot always be accommodated.

Tracking Orders

Once your order has shipped, a shipping confirmation email containing your tracking information will be sent to the email address used during checkout.

Tracking updates are generated directly by the shipping carrier. Please allow some time after shipment for the first tracking event to appear, as carrier systems may require several hours to update.

If you have not received tracking details within a reasonable period after placing your order, please contact our customer support team for assistance.

Delivery Delays

While we make every effort to ensure timely deliveries, unexpected delays may occasionally occur due to severe weather, transportation interruptions, carrier operational issues, peak shopping periods, inaccurate tracking updates, or other circumstances beyond our control.

Delivery estimates should be considered approximate rather than guaranteed arrival dates. We appreciate your patience whenever unforeseen delays affect shipment progress.

Lost Packages

If your tracking information indicates unusual shipping activity or your package has not arrived within a reasonable time after the estimated delivery period, please notify us promptly.

We will work with the shipping carrier to investigate the shipment and determine the appropriate next steps. Resolution times may vary depending on the carrier's investigation process.

Incorrect Address

Customers are responsible for providing complete and accurate shipping information during checkout. Please review your address carefully before submitting your order.

Orders shipped to incorrect or incomplete addresses supplied during checkout may experience delays, failed delivery attempts, or be returned by the carrier. Additional shipping charges may apply if reshipment becomes necessary.

If you discover an address error immediately after placing your order, please contact us as soon as possible. We will make every reasonable effort to update the shipping information before the order is dispatched.

Returned Packages

Packages that cannot be delivered may be returned by the shipping carrier. Common reasons include incorrect addresses, unsuccessful delivery attempts, or unclaimed shipments.

Once a returned package is received and inspected, we will contact you regarding available options, which may include reshipment or another appropriate resolution depending on the circumstances.

Damaged Deliveries

We carefully package every order to help protect products during transportation. If your order arrives visibly damaged, please inspect both the packaging and the items as soon as possible after delivery.

If you receive a damaged item, contact our customer support team promptly with your order number and clear photographs of the product and packaging. This information helps us review the issue efficiently and provide an appropriate solution.

International Shipping (Not Available)

At this time, we do not offer international shipping. Orders can only be delivered to eligible domestic shipping addresses supported through our available shipping network.

Should international shipping become available in the future, this policy will be updated to reflect any new destinations, delivery estimates, and shipping charges.

Order Changes

If you need to modify your shipping address or request another order adjustment, please contact us as quickly as possible after placing your order.

Requests can only be accommodated before the fulfillment process has been completed. Once an order has been packed or transferred to the shipping carrier, changes may no longer be possible.

Order Cancellation

Cancellation requests should be submitted immediately after your purchase. We will do our best to honor cancellation requests before processing begins.

Orders that have already entered fulfillment or have been shipped cannot typically be canceled. If cancellation is no longer possible, you may review our return policy after receiving your order if you wish to request a return.

Contact Us

If you have any questions regarding shipping, delivery status, order processing, or shipment tracking, our customer support team is available to assist you.

Email: contact@anakeef.com